The Medallion Card

Privacy Policy

Effective Date: July 13, 2025

This Privacy Policy describes how The Medallion Card ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from www.themedallioncard.com (the "Site") or interact with us in any other way. 1. Information We Collect We collect various types of information to provide and improve our services to you. A. Personal Information You Provide We collect information that you voluntarily provide to us when you interact with the Site or our services. This may include: • Contact Information: Name, email address, phone number, and mailing address. • Account Information: Username, password, and account preferences. • Payment Information: Billing address, credit card details, or other payment information (processed securely by STRIPE and BITPAY). • Communications: Information you provide when you contact us for customer support, submit inquiries, or participate in surveys. • User-Generated Content: Comments, reviews, or other content you submit to the Site. B. Automatically Collected Information When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This information is used for analytics, improving our services, and ensuring the security of the Site. This may include: • Device Information: IP address, browser type, operating system, device identifiers, and screen resolution. • Usage Data: Pages viewed, time spent on pages, links clicked, referring URLs, and the date and time of your visits. • Log Files: Information collected through standard logging procedures of our web hosting service. C. Cookies and Tracking Technologies We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site, analyze trends, and administer the Site. • Cookies: Small data files stored on your device that help us recognize you and personalize your experience. You can control cookie preferences through your browser settings. • [Describe other tracking technologies used, e.g., Web Beacons, Pixels, etc.] 2. How We Use Your Information We use the information we collect for the following purposes: • To Provide and Manage Services: To process orders, deliver products, manage your account, and provide customer support. • To Improve and Customize Services: To understand how you use the Site, analyze trends, and develop new features and services. • Marketing and Communications: To send you promotional materials, newsletters, updates about [The Medallion Card or related services], and information about products or services we believe may interest you (where you have provided consent). • Security and Fraud Prevention: To protect the Site, our systems, and our users from fraud, unauthorized access, and other illegal activities. • Compliance and Legal Obligations: To comply with legal requirements, respond to subpoenas or government requests, and enforce our Terms of Service. 3. How We Share Your Information We may share your information with third parties for the purposes described in this Privacy Policy. We do not sell your personal information. • Service Providers: We share information with third-party service providers who perform functions on our behalf, such as payment processing, data hosting, analytics, marketing, and customer support. These providers are bound by confidentiality agreements and are only permitted to use your information for the specific purposes we define. • Legal Compliance and Protection: We may disclose your information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. 4. Data Retention We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it. 5. Security of Your Information We implement reasonable technical, administrative, and physical safeguards to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. 6. Your Rights and Choices Depending on your jurisdiction and applicable privacy laws, you may have the following rights regarding your Personal Information: • Access: You have the right to request access to the Personal Information we hold about you. • Correction/Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information we have about you. • Withdrawal of Consent: You can withdraw your consent for receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. • Deletion (Right to Erasure): You may have the right to request the deletion of your Personal Information, subject to certain legal exceptions. To exercise these rights, please contact us using the information provided in the "Contact Us" section below. 7. Children's Privacy Our services are not intended for individuals under the age of [13 or 16, depending on relevant laws]. We do not knowingly collect Personal Information from children. If you believe we have inadvertently collected Personal Information from a child, please contact us immediately, and we will take steps to remove the information. 8. International Data Transfers When you sign up for updates about The Medallion Card, your Personal Information is collected and stored by Mailchimp. Mailchimp is headquartered in, and primarily stores data in, the United States. By providing your Personal Information and consenting to our communications, you acknowledge and agree that your data may be transferred to, processed, and stored in the United States. We rely on Mailchimp's compliance mechanisms and contractual agreements to ensure that your data receives a comparable level of protection consistent with applicable privacy laws. Mailchimp has implemented safeguards to protect data transfers, which may include utilizing Standard Contractual Clauses (SCCs) and participating in frameworks such as the EU-U.S. Data Privacy Framework. For more detailed information on how Mailchimp handles international data transfers and complies with global privacy regulations, please refer to Mailchimp's own privacy documentation. 9. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our Site with a revised "Effective Date." 10. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact our Privacy Officer at: Medallion Capital - Suite 926 329 Howe Street, Vancouver, BC Canada V6C 3N2 Email: members@themedallioncard.com - Phone: 1833-333-9296

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